Privacy Policy
Effective date: September 22, 2026
This Privacy Policy explains how Transport Direct, operated by Jevgeni Stepanov, handles information when authorized drivers use the Transport Direct mobile application and related services.
Information we collect
- Account and operational identifiers. The truck/account identifier used to sign in and identifiers needed to maintain an authenticated session and associate activity with the correct authorized account.
- User-provided documents and images. Documents or images that a driver chooses to upload for transportation operations, including BOL, POD and other load-related documents, scans, photos or PDFs.
- Operational activity. Driver actions necessary for dispatch operations, such as ETA confirmations or updates, On Site confirmations, load-status changes, document uploads and activity history.
- Push-notification identifiers. A device/app push token may be stored so Transport Direct can deliver operational notifications to the installed application.
Location information
The Transport Direct mobile application does not request or collect the phone's GPS location. Dispatch operations may use vehicle-location information from separately operated fleet telematics services. That vehicle-location information is not collected from the Transport Direct mobile application itself.
How we use information
Information is used only as reasonably necessary to provide and secure Transport Direct, including to authenticate authorized users, display assigned loads and stops, process driver status and ETA updates, receive transportation documents, maintain operational history, send operational notifications, troubleshoot service issues, and protect the service against misuse.
Sharing and service providers
We do not sell personal data and do not use Transport Direct data for targeted advertising or cross-company tracking. Information may be processed by service providers only as necessary to operate the service, such as hosting/infrastructure providers and push-notification providers (including Apple Push Notification service, Firebase Cloud Messaging where applicable, and Expo notification services). These providers are expected to protect information consistent with their contractual and legal obligations.
We may also disclose information where required by law, legal process, or where reasonably necessary to protect users, the service, or the rights and security of others.
Data retention and deletion
Operational records and uploaded documents are retained for as long as reasonably necessary for transportation operations, recordkeeping, security, dispute resolution, or applicable legal obligations. Push tokens may be disabled or removed when they are no longer needed or valid.
Authorized users may request access, correction, or deletion of data associated with their Transport Direct account by contacting us at truckparkapp@gmail.com. We will process verified requests subject to applicable legal or operational retention requirements.
Security
We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Children
Transport Direct is a business operations application and is not directed to children.
Changes to this policy
We may update this Privacy Policy when the application, our data practices, or applicable requirements change. The effective date above will be updated when material revisions are made.
Contact
Privacy questions and data requests:
Jevgeni Stepanov
Email: truckparkapp@gmail.com