Transport Direct Support

Support for authorized Transport Direct drivers and users.

When contacting support

To help us resolve an issue, include your truck number, a short description of the problem, the approximate time it occurred, and a screenshot if useful. Do not send your password by email.

Account access

Transport Direct does not offer public account registration. Driver access is issued by the authorized operator/dispatch team. If you cannot sign in or need account access changed, contact dispatch or Transport Direct Support.

Documents and permissions

Transport Direct may request access to the camera or photo library when you choose to scan or upload transportation documents. You can manage these permissions in iPhone or Android system settings.

Notifications

Operational notifications require notification permission on the device and an internet connection. If notifications are not arriving, confirm that notifications are enabled for Transport Direct in the device settings and then reopen the app.

Privacy and data requests

Read the Transport Direct Privacy Policy. To request access, correction, or deletion of data associated with an authorized Transport Direct account, email truckparkapp@gmail.com.

Application availability

Transport Direct is intended for a limited group of authorized users. A valid account issued by the operator is required to use operational features.